Betting Rules

General betting conditions

All Star Casino provides online gambling services subject to applicable laws, platform conditions and the specific rules of each game or betting market. By opening an account, depositing funds or placing a wager, you confirm that you have read and understood the relevant rules and agree to follow them. If you do not understand a rule, you should not place a wager until you have obtained clarification through the available support channels.

You must be legally permitted to use online gambling services in the place where you are located. Players in Australia should consider the laws that apply to their state or territory, as well as any applicable federal requirements. It is your responsibility to make sure that accessing the website, creating an account and placing wagers are lawful for you. All Star Casino may restrict or refuse access where required by law, regulation, internal controls or the terms applying to the service.

Players must provide accurate, complete and current information when registering and when using an account. An account must be used only by the person to whom it is registered. You must not allow another person to access your account, place wagers on your behalf or use your payment method without authorisation. Accounts may be subject to age, identity, location and other eligibility checks.

• You must meet the minimum legal age and any other eligibility requirements that apply.
• You must keep your login details private and notify the operator if you believe your account has been compromised.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must not attempt to manipulate a game, betting market, result, promotion, payment process or technical system.
• You must not create or control multiple accounts where this is prohibited by the applicable account terms.
• You should check the stake, odds, selection and other details before confirming each wager.

The rules, odds, available markets, game instructions and settlement information displayed on the website may change from time to time. A change will generally apply to future activity unless a different approach is required by law or is clearly stated. The terms displayed at the time of a transaction may be retained as part of the relevant account or betting record.

Placing, confirming and cancelling wagers

Before you place a wager

Before confirming a wager, review all information shown on the betting slip or game screen. This may include the selected game or market, outcome selection, stake, odds, potential return, applicable fees, draw or tie conditions, and any special restrictions. The information available will depend on the type of wager. A displayed potential return is not a guarantee of a win or payment until the wager has been validly accepted and settled.

A wager is normally treated as placed only after the system accepts and records it. A message, reference, confirmation screen or account history entry may indicate that the transaction has been recorded. If the website shows that a wager is pending, declined, interrupted or unavailable, do not assume that it has been accepted. Check the account history or seek assistance through the available support channel before trying again.

Acceptance and technical issues

All Star Casino may refuse, limit, delay, void or review a wager where this is permitted under the applicable rules. Examples may include an incorrect price, obvious display error, market suspension, duplicate transaction, technical fault, suspected misuse, an event being unavailable, or a wager not meeting the stated conditions. Where a wager is affected, the outcome will be handled according to the rules for that game or market and any applicable legal requirements.

You are responsible for checking that a wager has been entered correctly before confirmation. Once accepted, a wager generally cannot be changed or cancelled unless the relevant game or market rules expressly allow it. Closing a browser, losing an internet connection, leaving the website or failing to receive an immediate notification does not by itself cancel an accepted wager. If a technical problem occurs, retain any available reference information and contact the operator through an available channel.

Stakes and account funds

Only funds that are available for wagering may be used. Deposits, withdrawals, returned funds, promotional credits and other balances may be treated differently under the applicable account or promotional terms. A wager may be rejected if the required balance is not available or if a transaction is subject to a verification, security or payment review.

1. Select the intended game, market or bet type.
2. Enter or confirm the stake and review the displayed details.
3. Confirm the wager only when the information is correct.
4. Check for an acceptance message or record in your account history.
5. Keep the relevant reference or transaction information until the wager is settled.

Game results and settlement

Games and wagers are settled using the result produced by the applicable game system, official event information or another recognised result source identified in the relevant rules. The settlement method can differ between casino games, live games, sports or other betting products. Always read the individual rules for the product you are using, including information about qualifying outcomes, abandoned events, postponements, dead heats, ties, void selections and interrupted play.

A result may remain pending while the relevant information is confirmed or while a technical, security or integrity review is completed. A pending result does not mean that a wager has won or lost. Settlement will occur when the applicable result and conditions have been established. If the result source later corrects an official result, the wager may be adjusted or resettled where the relevant rules permit this.

For casino and electronic games, the game rules normally explain the winning combinations, paylines, bonus features, returns and any conditions that affect the result. The game outcome is determined by the approved game system and cannot be changed by a player after the wager has been accepted. Where a game is interrupted, the outcome will be handled in accordance with the game rules and any technical records available.

If a wager is settled incorrectly, you should raise the matter promptly through the available support process. Provide the account details requested for verification, together with the wager reference, date, game or market and a clear explanation of the issue. Account records, transaction logs, game data and relevant official information may be reviewed when investigating a query.

Returns and payments

Any return from a winning wager is calculated according to the applicable odds, paytable or game rules. A return may be subject to account verification, payment checks, applicable terms and any legal requirements. The amount shown in an account balance may be subject to review before it can be withdrawn. You should use a payment method in your own name and follow the instructions shown for deposits and withdrawals.

Where a transaction is reversed, disputed, duplicated or made in error, the account may be adjusted to correct the balance. Suspicious or unauthorised activity may result in a temporary restriction while the transaction and account are reviewed. These measures help protect players, payment providers and the integrity of the service.

Fair play, account security and responsible gambling

Fair and permitted use

All Star Casino expects players to use the service fairly and in good faith. You must not interfere with the website, use automated tools where they are not allowed, exploit a software error, reverse engineer a game, submit false information or coordinate activity intended to obtain an improper advantage. Any suspected breach may be investigated. Access, wagers, winnings or account funds may be restricted or reviewed where this is reasonably necessary to protect the service, other players or legal and regulatory obligations.

Promotions, offers and bonus features may have separate terms. Those terms can include eligibility conditions, qualifying games, minimum requirements, expiry rules, wagering conditions and restrictions on withdrawals. If a promotion conflicts with a general statement, the specific promotion terms will usually explain which condition applies. Read the complete offer terms before accepting or using a promotional benefit.

Security and verification

Security checks may be carried out when an account is opened, when payment activity changes, when a withdrawal is requested or whenever unusual activity is detected. You may be asked to provide documents or information needed to confirm identity, age, address, payment ownership or source of funds. Information should be supplied only through the secure process provided by the operator. Do not share passwords, one-time codes or security answers with another person.

If you notice a transaction or wager that you did not make, change your password if possible and report the issue promptly through the available support channel. You should also contact your payment provider where appropriate. Do not continue using an account that you believe has been accessed by someone else until it has been secured.

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you begin and only wager money that you can afford to lose. Do not chase losses, borrow money to gamble or gamble when you are distressed, under the influence of alcohol or drugs, or unable to make clear decisions.

• Set personal spending and time limits before playing.
• Take regular breaks and avoid gambling for longer than planned.
• Keep gambling separate from essential household or living expenses.
• Do not increase stakes to try to recover previous losses.
• Use the available account limits, activity statements, breaks or self-exclusion tools if gambling is becoming difficult to control.
• Seek independent support from an appropriately qualified gambling-help service if you are concerned about your gambling.

Questions and complaints

If you have a question about a wager, result, account restriction or payment, use the support option available on the website. Include enough information for the matter to be identified, but do not send your password or unnecessary sensitive information. Complaints are reviewed using the relevant account records, betting details and applicable rules. If you are dissatisfied with the outcome, follow the further review or escalation process made available by the operator.

These Betting Rules are intended as general information and do not replace the full website terms, game rules, promotional terms or applicable law. If there is any uncertainty, the specific rules displayed for the relevant product and the current website terms should be read before placing a wager.